If you are not completely satisfied, we will accept the prompt return of any unused item for replacement, exchange or full refund of the purchase price (minus freight charges). Of course, if an item is defective, the manufacturer or we will repair or replace it. When returning an item, please contact us for a return authorization number and please include a copy of the packing list or invoice in the package. Thank you for your business.

JB Prince

Customer Service: 800-473-0577

Fax: 212-683-4488

Email: customerservice@jbprince.com

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